| Business Hours | 9am - 5pm EST |
| General Inquiries | support@gemsociety.org |
| Mailing Address | 145 Lincoln Road, PO Box 466, Lincoln, MA 01773 |
| Help & FAQ | staging.gemsociety.org/help/ |
| New Support Ticket | support@gemsociety.org |
Member support requests are normally handled within 1 business day.